“Twenty years from now, you will be more disappointed by the things that you didn’t do than by the ones you did do, so throw off the bowlines, sail away from safe harbor, catch the trade winds in your sails. Explore, Dream, Discover.”
– Mark Twain
In June of 2017, I was listening to How I Built This, a NPR podcast hosted by Guy Raz in which he was interviewing Jim Koch, the founder of Samuel Adams, a craft beer company in the U.S. Jim Koch said (I’m paraphrasing here) that he is more comfortable with scary than dangerous. He used a climbing analogy (which obviously resonated with me) to explain the difference – rappelling from the top of a cliff using a rope is scary (and it really is, especially the first few times), but spending 20 years or more of your life at a job that you don’t truly enjoy is dangerous. I personally, didn’t want to look back 20 years for now and wonder about what could have been or regret not working on something that I truly cared about – improving people’s lives.
Healthcare in most countries around the world is a fragmented system, with limited cross-talk between the various service providers (think physicians, pharmacists, care givers, etc.) that make up the healthcare ecosystem. Healthcare customers are handed off from one service provider to the next regularly, but sometimes with limited communication between the service providers; resulting in gaps in care.
Kaleido Health strives to offer services that fill the gaps in care experienced by patients in this fragmented system. In many cases, individuals with chronic diseases (think diabetes, hypertension, etc.) are required to manage their health, with the help of medications prescribed by their treating physician. For those taking 2 – 3 meds in a day, this is a straight-forward task, but for those taking 7 – 10 meds in a day, it can be quite intimidating. If you add to this a lack of understanding of meds, difficulty obtaining the right meds at the pharmacy and the routines and time constraints of daily life; it is easy to understand why some individuals find it difficult to adhere fully to their medication regimens. We developed the Kaleido Box to try an address this customer need – to make it easier (maybe even seamless) for the customer to adhere to their medication regimen. It is our first attempt at developing a service that will improve people’s lives.
The Kaleido Box is the first service that Kaleido Health will be offering. We will be the first to admit that the service is far from perfect (at the moment), but you can trust that we will work with you (our customers) to ensure that the service evolves to meet your needs and expectations. We look forward to receiving your guidance and support!