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We can work with your doctors and compile your medication regimen. Upload all your prescriptions and we’ll contact you (or your doctors) if we have any questions about your medicines or supplements.

If you miss a dose of your medicines, feel free to call the pharmacy and talk to one of our pharmacists. We’re happy to help. Typically, if it is time for your next dose, just skip the previous dose and take your next dose.

Yes, we dispense inhalers, creams, injectables, and other pharmacy items. We also ship refrigerated medications, like insulin. We aim to satisfy all your pharmacy needs.

Medications that are to be used when required (eg, SOS medicines) can be sent to you in traditional blister packs along with your Kaleido Box shipments. If you let us know approximately how many you consume each month, we’ll manage your supplies accordingly.

Yes, we can include vitamins, supplements and any OTC medications in your Kaleido Box. If you add them to your medication regimen, we’ll organize your medications appropriately.

Give us a call or upload your prescription to the Kaleido Health page. If required, we’ll send you enough of the new medicine or medicine dose to last you until your next Kaleido Box arrives.

No, we don't use low-cost substitutes when packing medicines in the Kaleido Box. We do our best to adhere to the prescription written by the doctor. We strive to be fully-aligned with customer preferences. If a particular medicine is unavailable, we'll let you knoe and consult with your doctor before making any changes to the prescription or medicine schedule.

As per the Drugs and Cosmetic Rules, 1945, which govern the functioning of pharmacies, medical stores and medical shops in India, we are required to verify and record the original prescription written by the physician prior to selling prescription medicines to customers. It'd be great if you could help us abide by the existing law of the land.

Give us a call (or upload a picture of your new prescription) and we’ll take care of the rest. If your new medicine or supplement should start right away, we’ll send you an interim supply till your next Kaleido Box arrives. If it’s not urgent, we’ll wait till your next Kaleido Box shipment to start the medicine or supplement.


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